Frequently asked questions
Please arrive to your appointment with squeaky clean natural lashes (no makeup/products around eye area) because any trace of products on your lashes will cause poor retention. Arrive to your appointment 5-10 mins early to allow yourself from finding parking, use restroom, snacks... Drinking coffee before your appointment is not recommended due to caffeine will cause your eyes flutter and very uncomfortable for you to lay still for the entire session
Lash extensions can last up to 6 weeks with proper aftercare, and require touch ups every 2-3 weeks to maintain their fullness. The longevity of your extensions will vary based upon your natural lash growth cycle and your aftercare. The average human eye sheds 5-7 natural eyelashes per day, this is 70-90 natural lashes within 2 weeks (half your natural eyelashes). If you return for a fill with less than 30% of your extensions/ 20 extensions each eye, you will be required to obtain a full set, so please plan your appointment accordingly!
An individual with any allergy to adhesives or cyanoacrylate adhesives. If you suffer from an eye infection or any eye disease, we cannot apply lash extensions to your eyes. If your sleep on your face (stomach sleeper) you should not get eyelash extensions, you will continually end up rubbing them off in your pillow, and then be needing a full set at each fill appointment.
The lash extension application can take anywhere from 2 to 3 hours, depending on each artist. This is a meticulous procedure that requires patience and concentration. Therefore, it is important not to rush the process so that you can leave with a perfect set of lashes! You will be relaxing with your eyes closed, and you will feel no pain as many of our clients are so relaxed that they often fall asleep!
Yes you can still wear eye makeup like eyeliner and eye shadows as usual, as long as it is not waterproof. Absolutely no mascara on your extension as this will break down the adhesive, clump up the extensions and cause your extensions to come off. To remove your eye makeup, use oil-free makeup remover or use our lash shampoo.
Yes you do! Not washing your lashes will cause built up debris. It can cause infection, blepharitis - an inflammation of the eyelids in which they become red, irritated and itchy dandruff like scales form on the lashes. It can also cause retention issues due to your natural oils that secrete around our eyes will break down the adhesive, causing them to fall out.
This is most likely due to shedding! Since our natural lashes go through their growing cycles, there will be times where you have the exact same amount of long, strong lashes at once and other times there may be more baby (anagen stage) lashes. And unfortunately, smaller lashes cannot handle the same amount of weight as a fully grown lashes. Therefore, possibly causing your set to look less full after your fill. But, NOT TO WORRY! They should be grown out by your next fill!
The lash lift is a technique that lift and curl your own natural lashes to make them appear longer and give you a brighter, fuller, wide eyed look. No need for extensions and the associated aftercare, this will last you 6-8 weeks.
Both tints typically last three to four weeks, but it can vary from person to person depends on how many times you wash your face and the products you use on the area.
